Refund Policy

At 2ndCentury BC, we strive to ensure our customers are satisfied with their purchases. However, due to the handmade and personalized nature of many of our products, we have a strict refund policy:

1. Refund Eligibility: Refunds are only available for defective or damaged products. Please inspect your order upon receipt and contact us immediately if there are any issues.

2. Return Process: To initiate a return, please email us at [your email address] within 7 days of receiving your order. Include your order number, proof of purchase, and photographs of the defective or damaged item.

3. Non-Refundable Items: Personalized, customized, or used items are not eligible for refunds.

4. Shipping Costs: Refunds will not include shipping charges. Return shipping costs are the responsibility of the customer.

5. Refund Timeline: Approved refunds will be processed within 7-10 business days. Refunds will be issued via the original payment method.